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Sonya Holland
Peace of Mind, Inc. 817 West Front Street (910) 814-2197 -Phone (910) 814-2167 -Fax Web Site: www.peace-of-mind-inc.com E-mail: sonya@peace-of-mind-inc.com
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Peace of Mind, Inc. |
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817 West Front Street P.O. Box 2088 Lillington, NC 27546-2088 Phone: (910) 814 - 2197 Fax: (910) 814 - 2167 |
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Summary of qualifications |
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Thirteen years experience in the human services field. Six years in management positions. Exceptional organizational skills used in last position to create a file system that brought efficiency and improved consistency among all the residential programs in the organization. Ten years paid experience working with adolescent population. |
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Professional experience |
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Present –March 2002 KidsPeace National Centers Program Manager Formally promoted from Clinical Supervisor to Program Manager 6/06 Established Outpatient and Community Support Programs in Hope Mills’s office. Clinical Supervisor Responsible for and assured compliance with KidsPeace standards as well as with all state regulations pertaining to the program. Supervise family consultants offering guidance, support, training, and structure helping them to maintain their caseload and documentation to organizational standards. Create forms Initiate processes, partially in the area of quality assurance. Developed and coordinated the production of routine and special reports to eternal as well as external sources using program data and information. Responsible for the implementation and management of regular utilization reviews and medical record processes that assured standards for documentation and maintenance of client records were maintained, consistent with agency standards, regulatory and contractual standards. Planned and facilitated regular staff meetings as well as foster parent training to disseminate information and knowledge Devised a marking plan to ensure that the program was adequately represented to potential consumers. Developed programs and events to maintain staff and foster family retention. Acted as a liaison with personnel in other departments, programs and community based services. Family Consultant (promoted in May of 2004 but continued with these duties as well until ) Coordinated and acted as a liaison between several necessary clinical, educational, behavioral and all healthcare services for a revolving caseload of children in Level II therapeutic foster care with mental health and behavioral issues. Conducted regularly scheduled meetings with children on a caseload to counsel, monitor treatment progress, safety, and overall well-being in the foster home as well as the community. Planned coordinated and implemented direct treatment and overall case management of clients and foster families on caseloads. Conducted visits with therapeutic foster parents, to monitor, facilitate interventions, to guide problem solving, advise and monitor therapeutic parents regarding policies and procedures of the agency. Participate in on-call rotation and provide guidance and assistance to child and foster parent in crisis situations. Assist in the referral and placement process, effectively matching new clients’ specialized treatment needs to appropriate foster families. Complete documentation in compliance with Medicaid and KidsPeace Quality Assurance standards and prepare regular reports using Microsoft Word and Excel. Feb 2001-Feb 2002 American Business Corporation Outreach & Admissions Counselor Screening, interviewing and selecting the best adolescent candidates to attend the U.S. Department of Labor’s Job Corps program. Presenting the Job Corps program to the local public and private agencies to increase awareness of the program. Establishing Connections with local public as well as private agencies creating a working partnership to best serve the young people of this area. 1997- 2000 Child and Family Services Resident Counselor Educated Clients in a group home using behavioral modification system. Teaching Group Leader Helped coordinate clients’ overall treatment in the home. Responsibilities included but not limited to budgeting, purchasing, delegating tasks to counselors Office management Supervision or several Resident Counselors. School Liaison Encouraged team work among counselors, worked to implement ideas for team building. Oversaw and implemented policies and procedures to ensure the home met organizational standards. Complied manuals to initiate an increase in efficiency and consistency. |
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1996 Campbell University Bachelor of Science In Family & Consumer Sciences With a concentration in family studies Minor in Psychology (need to complete only two classes) 2007 Webster University Masters in Counseling
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Training & Certifications |
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Adolescence, what is normal? Understanding serious mental illness March 2004 Impact of war on families October 2003 Adolescence is not a reality show October 2004 Professional Parenting In-service training august 2002 Self mutilation: insights and strategies for helping children and adolescents July 2003 CPR Certification First Aid certification Suicide prevention Culturally competent care HIV overview Safety and security OSHA right to know Understanding meds Right to know Prevent infectious illness Customer relations Model of care Legal issues Documentation HIPPA CBT-trauma focused – with Duke NC TOPPS Accessing Care Community Support Definition
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References: |
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Upon request |